Policy

 

Booking and Cancellation

A credit card number is required at the time of booking. Your card will not be charged at the time of booking. If you cancel within 48 hours of your booked trip or you are a no-show at the time of your booked trip, your card will be charged a $250 cancellation fee for a half day or a $500 cancellation fee for a ¾ or full day. If you cancel outside of 48 hours there will be no charge. If circumstances arise beyond your control that prevent you from taking your trip, please let us know as soon as possible so that we may make every effort to accommodate and rebook you.

 

Late Arrival

If you are more than 30 minutes late for your scheduled trip you will forfeit your trip. If there are circumstances beyond your control that contribute to your being late, please get in touch with us as soon as possible before your scheduled departure time to let us know.

 

Weather

The weather can change quickly in the Keys. If your booked trip needs to be cancelled due to poor weather conditions, we will make every effort to reschedule you to get back out on the water as soon as possible.

If we are underway and your trip is cut short due to poor or dangerous weather, trips will be evaluated for partial refund on an individual basis.

 

Sickness

If a member of your fishing party falls ill with motion sickness and we are required to return, you will be charged for the full amount of the trip. An attempt to fish calmer waters will be made before we run back to the dock to avoid forfeiture of your trip.